Leisure
24-hour concierge and assistance
A WhatsApp number in Dubai, answered by our team at any hour.
Who it is for
Those travelling independently who would still like a trusted person in the city to resolve unforeseen issues, make bookings and provide guidance.
What is included
- Direct 24-hour line
- Restaurant, spa and attraction reservations
- Guidance on transport, currency exchange and local rules
- Support with emergencies, hospitals and documents
- Optional airport welcome
How we usually organise it
You receive the team's contact details before you travel. Throughout your stay, every need comes through us, from a table at Atlantis to medicine from the pharmacy at two in the morning.
Frequently asked questions
01
Does this work for trips I have already booked elsewhere?
02
Is there a limit on requests?
03